Privacy Policy

Effective Date: 03/19/2025
Last Updated: 03/22/2025

Maid RX ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and any other platforms associated with Maid RX.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment information.
• Service Information: Property address, cleaning preferences, and service history.
• Technical Information: IP address, browser type, device information, and interaction data with our website.
• Payment Information: Payment card details processed through secure third-party providers.

2. How We Collect Information

We collect information through:

• Direct Input: When you fill out forms on our website, request services, or communicate with us.
• Automated Technologies: Cookies, web beacons, and tracking technologies to enhance your online experience.
• Third-Party Services: Payment processors and analytics providers.

3. How We Use Your Information

We use the information collected for purposes such as:

• Providing, managing, and maintaining our cleaning services.
• Processing payments and transactions securely.
• Responding to inquiries, feedback, and customer support requests.
• Improving our website, services, and customer experience.
• Marketing communications (with your consent).
• Compliance with legal obligations and preventing fraud.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Trusted partners who assist with payment processing, website hosting, and business operations.
• Legal Authorities: When required by law or to protect our rights, safety, and property.
• Business Transfers: In connection with any merger, sale, or transfer of business assets.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access and Correction: Request access to and correction of your personal information.
• Opt-Out: Opt-out of marketing communications at any time.
• Data Deletion: Request deletion of your personal information, subject to legal limitations.
• Cookies: Adjust your browser settings to manage cookies and tracking technologies.

To exercise these rights, please contact us using the information below.

8. Payment Processing

Payments on our website are processed securely by third-party providers compliant with PCI-DSS standards. We do not store your payment card details.

9. Children's Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting on our website. Your continued use of our services signifies acceptance of any updated terms.

12. Limitation of Liability

To the maximum extent permitted by law, Maid RX is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services or this Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Maid RX
8735 Dunwoody PL STE N
Atlanta, GA 30350
Telephone: (404) 470-5799
Email: info@maidrxs.com
Website: www.maidrxs.com

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.